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F.A.Q.

Frequently Asked Questions


Do you have a print catalog available?

We do not have a print catalog.  All of our products are available online, with the most current prices.  We feel this is a more eco-friendly forum.

Do you offer your products for wholesale?

Soma Luna does not offer wholesale to businesses.  We do however, offer bulk discounts for everyone.   In addition, Soma Luna can not provide any information regarding vendors or sources for our products.

Security and Privacy:

We take our customers security and privacy seriously.  We provide onsite security for online ordering, and use full encryption for all secure data such as credit card numbers.

We never sell our customers information of any kind, including email addresses and phone numbers.  We respect our customers, and this information is used exclusively for us to contact our customers regarding their order.  

We will not attempt to contact you to sell you something.  We offer a newsletter, but you must sign up to receive it.  

Promotions:

To receive promotional offers, please sign up for our newsletter.  We offer discounts through the use of Coupon Codes.  If you do not wish to receive our newsletter, you may inquire about any current promotions if you contact us prior to placing your order.  Additional Coupon Codes will be made available to our friends on Facebook and Twitter.  All people who receive our newsletter and who utilize the Newsletter Coupon Code will be eligible to win a prize in our Newsletter Contest.  See newsletter for details!

Gift Certificates:

We do offer gift certificates.

Email Notifications:

We only send emails to confirm that an order has been successfully placed, once an order has been shipped, or if there is a problem with an order.  If you do not receive your email notifications, please check your spam filter, or contact us to verify that we have your correct and current email address.

Newsletters are sent by email only to those who voluntarily subscribe.

Sales Tax:

Residents of Indiana are required to pay sales tax on all purchases.